Refund & Return Policy
We want you to be 100% satisfied with your purchase.
- Returns are accepted within 14 days of delivery.
- Items must be unused, unwashed, and in original packaging.
- Customized products (with personal designs) are non-refundable unless defective.
- Refunds are processed back to your original payment method within 5–7 business days.
To request a return, please email: returns@billionerlux.com
